We aim to exceed our clients' expectations in terms of competencies, the value we provide, delivery and quality with our engagement.
We maximize value creation for our clients and our company with our quality initiatives, systematically through our culture, processes, metrics, and by use of technologies at all the levels of the company.
Tietoevry has ensured absolute allegiance to quality by articulating the quality policy by keeping the customers and stakeholders as principal focus, and by imparting the quality management systems to its employees as an essential practice. Our steadfast focus on quality implies that our customers will always avail timely delivery of our services, exact solutions, improved IT governance and reduced Total Cost of Ownership (TCO).
Tietoevry strives to leverage standardized quality processes in order to improve the efficiency of challenging businesses of the present day. We facilitate project teams to drive delivery of excellence through processes & follow varied means to ensure productivity in your systems. The quality team helps in streamlining the IT processes and augmenting special abilities in order to meet business expectations.
The quality team enables clients to leverage the CMMI model for their process improvement programs. The quality team are well trained and certified in executing CMMI consulting work, thereby helping organizations achieve higher maturity. We improve the quality of projects by quantifying the impact objectives, utility valuation (before, during and after the project), and benefits realization (converts project delivery to achieve the intended outcomes and targets).
Project-specific processes and plans are established to achieve, track & manage the organization’s goals. Proactive risk mitigation & management techniques are applied to ensure adherence to plans. Independent reviews & testing at every stage of the development cycle constantly focus on the quality of work products. Our processes are finely tailored to provide highly sustained & quality-centric results.
Our steadfast focus on quality helps the seamless implementation of new services, improved decision making & predictable service delivery. The tools and frameworks that are highly integrated with a customized governance model, translate to the reduced total cost of ownership (TCO) for our clients.
Tietoevry follows a phased approach in the quality process practice, which is devised to support the entire set of processes, starting from design and development, testing, management, to updates and support. Our quality process is sequential and hence, concurrently supports discrete sections of every service offering. Exceeding industry standards as well as meeting customer requirements quantifies our specific quality levels. Tietoevry identifies requirements and abides by industry guidelines throughout the software development lifecycle.
EVRY'S QUALITY MANAGEMENT SYSTEM
The Quality Management System of EVRY’s offshore development centers in India is appraised at Capability Maturity Model Integration (CMMI®) DEV Maturity Level 5 V2.0 & CMMI® SVC Maturity Level 5 V2.0 & certified under ISO 9001:2015 & ISO/IEC 27001:2013. These certifications are about assuring the quality of the services/products & protecting sensitive organizational information. The Capability Maturity Models guide in optimizing processes and to manage talent progressively.
Organizations adopt ISO 9001:2015 standard as a framework to deploy an effective & efficient quality management system. ISO 9001:2015 certified, Tietoevry utilizes it to control the quality of its products and services. It helps us in meeting our statutory, regulatory and customers’ requirements as well as in improving customer satisfaction.
Information assets in an organization viz. financial data, intellectual property, employee’s personal data and third party’s information has to be kept secure. An Information Security Management System (ISMS) aids in keeping such sensitive information secure. With the ISO/IEC 27001:2013 certification, Tietoevry safeguards information assets to build confidence in all the parties involved.
Capability Maturity Model Integration (CMMI®) aids in increasing the maturity of an organization’s processes for improving business performance in the long term. A CMMI appraisal at maturity level 5 indicates that Tietoevry is performing at an “optimizing” level. At this level, we are continually improving our processes based on a quantitative understanding of our business objectives and performance needs.
CMMI-DEV is used to improve engineering and development processes in an organization that develops products.
CMMI-SVC is used to improve management and service delivery processes in an organization that develops, manages and delivers services.