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Enterprise Services – ERP and CRM

Re-think innovation, enabled by our end-to-end service offering of intelligent business applications for digital transformation - analytics and automation.

Enterprise business solutions

We help businesses realize the true potential of digital by reimagining experiences across their customers, partners and employee ecosystems.

Designing and developing unique CRM, ERP, PowerApps, .Net solutions, experiences and services - get ready for the next wave of digital opportunities for your business.
Shashi Prabha Singh

Head of Digital Innovation

Key offerings

We combine years of domain experience with our business solution expertise to launch industry-based solution templates that helps our client to accelerate time to market, mitigate risk and reduce total cost of ownership.

A proven track record of delivering several complex & large D365 Customer Engagement projects. These customers are from diverse geographies besides India. We have demonstrated deep functional and technical expertise across various industries; and developed industry-specific solution.

Re-think Innovation with the power of Salesforce, enabled by our end-to-end service offering, effective business transformation leveraging Salesforce is our core expertise. We help our customers define their vision, define the best roadmap for them and then handhold them across their transformation journeys.

Leveraging Salesforce as a native cloud platform, we bring digital to life through a breadth of services spanning strategy and experience design, platform advisory services, implementation and industrialization services, managed industry innovation and application value management services

What we can help with

End-to-end solution - building, mapping, implementation

- Microsoft Dynamics & Salesforce CRM setup, customization, and tailored security definitions for each role - Solution Implementation, including data migration, user training, third party product integrations - Reimplementation of suboptimal implementation

Helpdesk and Support services

- Helpdesk service through support portal, email, chat or phone - Dedicated offshore support – a team of technical and functional experts provide centralized support to a globally distributed network of customers - Dedicated onsite support – Technical and functional experts deployed at the customer site as needed - Regular reporting on system management and performance - Functional and technical system health audit

Version upgrades

- Upgrades to the latest version - Upgrade of partner add-on solutions/ verticals to the latest version - Installation of new service packs

System integration

- Integration of CRM with ERP solutions like AX / D365 finance with other 3rd party solutions via database, web services, API as needed - Creating “Connect Apps” using standard REST API to interchange data - Connectors based integration with other Microsoft applications

Specialized services

- Specialized training - Global templates development and international roll-out - Bespoke integration solutions - Customized enterprise solutions on .Net

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