Store operations
Online sales are going through the roof and the industry shows no signs of slowing down. This also means that the online-offline modes of consumer journeys have also increased. Therefore, retailers cannot consider their online presence without leveraging their offline establishments, particularly across their wide network of stores, as point of sale must be functionally enhanced/enabled with accurate business data to meet this demand.At Tietoevry, we recognize accurate inventory information, visibility of stores in the vicinity, inventory transfer between stores, the ability to raise orders from POS, customer frustration in queuing up for checkout, significance of backroom capacity and inventory movements, to name but a few.
We can provide you with our innovative and niche solutions and consult you to weave stores and online channels to be warp and weft with each other churning a fantastic consumer experience.
Head of Retail, Energy and Manufacturing
Key benefits
Improved in-store experience
Whether it is a walk-in or online consumer the in-store experience must be frictionless and precise. Our informed and empowered store personnel can help you achieve precisely this.
Optimizing store space
Our continual digital innovation helps our customers to manage their storefront and backroom space in an optimal manner, resulting in a significantly enhanced store experience.
Real-time analytics
We enable our customers to receive detailed operational analytics of their stores in real-time, which can be leveraged by buyers, merchandisers, and top management alike to track various KPIs.
Key capabilities
POS/Mobile POS
We calibrate online- offline consumer journeys and the role your POS system is playing to identify gaps and recommend ways of empowering store personnel. We also help you to identify opportunities where mobile POS can be implemented for an engaging and enhanced in-store experience.
In-store inventory management
Our innovative and POS- integrated solution helps to digitally transform your in-store inventory management - from receiving to put away and returns. We also allow you to track movements between the backroom and store front for a better understanding of item demand and affinity.
Backroom management
We transform manually- managed backrooms to a completely digital solution, which lets you store more items, digitally define pigeonholes, locate items and related items precisely in a shorter timeframe to achieve optimal consumer experience.
Store analytics
Our industry SMEs consult with customers so that their applications can gather additional insights, such as efficiency of store associates, time lag involved in inventory receipt, inventory movements between the backroom and storefront, and also detect theft.