Order orchestration and inventory management
Without proper orchestration, retailers run the risk of being in legal violation of their quality-of-service agreements (BOPUS in 1 hour) with their clients. At Tietoevry, we help our customers orchestrate orders in an cost-effective, timely and efficient manner.Inventory is the most important information when it comes to omni-channel retail experience. Without proper architecture, placement and integration of your inventory data from different sources, retail experience can accrue dissatisfied customers – both online and offline. Instead, work with us to strategize the way you treat inventory.
Head of Retail, Energy and Manufacturing
Key benefits
Guaranteed consumer satisfaction
With timely and orchestrated orders, consumers can receive orders on-time, leading to satisfaction across the board.
Glitch free online ordering
Accurate and timely inventory information will ensure that consumers’ browse to checkout journey is seamless and free from glitches.
Seamless SME support and guidance
In the ever-changing kaleidoscope of the omni-channel retail world, partnering with Tietoevry will ensure our customers are always supported every step of the way by our industry experts.
Key capabilities
Order orchestration
Retailers are becoming more creative than ever at attracting their consumers to transact with them. As a result, we see online, mobile, social media, and marketplaces as prominent and critical channels It is therefore imperative and inevitable that the orders from different channels have dedicated pathways and are routed in a methodical manner. Tietoevry can help you get there!
Inventory management
The omni-channel world is riddled with a lack of inventory accuracy. This is a critical issue - especially when online orders eat into the offline inventory sitting on store shelves, as it can cause overselling or underselling. In both the cases, the consumer is dissatisfied and unable to shop for what they want. Our deep insights, strong partners and innovative solutions can help to avoid this scenario through a step-by-step process.