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Profiling Customers and Illustrating the Journey Maps

Geek Bits Series | Webinar sessions

27.1.2023 / Bangalore, India, Online
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An initiative driven by Tietoevry India L&D team, Geek Bits, is a series of webinars, where our company leaders and experts will share insights on a range of technology-related topics from various sectors like banking, insurance, healthcare, retail, manufacturing, and energy. These sessions are designed to engage and support companies through their digital transformation journey and also ensure to influence decision makers and their business teams, for an effective and seamles customer journey. 

Here's your chance to participate, ask questions and get answers from experts in the industry !

About the session : Profiling Customers and Illustrating the Journey Map

This session focuses on navigating away from the normal and centres on imagining the customer journey as the primary step basis which, the requirements would be drawn. This simple exercise will instantly inject energy into everyone from business owners to CEOs to product owners to imagine the ‘New and Transformed’ journey that everyone in the organization will contribute towards leading to a meaningful set of requirements within minimal changes.

Date: Friday, January 27, 2023

Time: 4:00 PM - 5:00 PM IST

45 minutes + 15 mins Q&A

About the speaker: Guruprasad Nagaraja, Enterprise Architect and Offerings Manager in the Retail Energy and Manufacturing business at EVRY India, A Tietoevry Company. He has over 20 years of experience in IT, primarily focused on omni-channel retail Industry. He has worked with top retailers in the world across North America, UK, Middle East and Turkey. He is passionate about technology, architecture and transformational challenges.

View the complete webinar here

Contact us

Team EVRY India


Date and place

10:30-11:30 UTC

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