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Microsoft Dynamics CRM

A long with the ever-improving technology, customer behavior and buying habits are changing. It is more important than ever to attract new customers and nurture the customers we already have. In order to create better customer relations, it requires a holistic approach that includes a long-term strategic plan, an effective solution and not least a high use of the solution. All the time with the customer in focus.

Working with CRM involves much more than simply adapting new software. It is as much about people as it is about processes. The process of implementing a CRM system often demands changes in many parts of the organization.

Areas affected are:

  • The Business Plan
  • The CRM strategy
  • The business processes
  • The organization
  • The culture
  • The management
  • The support system

Our consultants will help you through the entire process, from strategy and change process to implementation and management.

Dynamics CRM - a simple and effective tool

Microsoft Dynamics CRM is an easy to use, flexible and integrated solution. It gives you a competitive advantage and increased profitability with new tools that streamline your sales, marketing and service organization. Microsoft Dynamics CRM has simple but powerful functions for relationship management that quickly and easily can be customized, integrated and maintained at an affordable cost. The simplicity encourage you to actually use the application and it allows you to focus on the customer.

Always available customer information

Accurate customer information from across the business is always available via the web client - no matter where you are. Anyone who wants to work through the Outlook client can do it either on- or offline. On the trip, you can use the mobile client and always have access to the latest information.

Integration with other Microsoft products

The system integrates well with other Microsoft programs as for example Outlook, Office365, Lync, Skype, Yammer, SharePoint, Microsoft NAV, Microsoft AX and Microsoft Biztalk. EVRT has good knowledge and experience of working with all products and has specialists within every area.

Together we make difficult easy

Acting as advisor instead of just selling a technical solution requires insight - about you as a customer and your business processes. In all our projects, large and small, we work together with you to ensure a successfully approach and solution.

We have experienced business consultants who have helped large and small organizations in various industries to achieve measurable improvements. To assist, we use an established and proven project methodology. We help you with everything from major implementation projects to implementation of smaller solutions, in order to facilitate better customer relations and increased sales.

Worth seeing

Microsoft Dynamics CRM 
with Office 365

 

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Try Microsoft Dynamics CRM

Microsoft Dynamics CRM

Release preview guide – Microsoft Dynamics CRM 2015

Solution Selling for CRM

Microsoft Dynamics CRM with Sales Compass for sales coaching generates more opportunities for businesses that manage complex solution sales to make the right sales and win more deals.

Read more

Solution Selling for CRM

Microsoft Dynamics CRM with Sales Compass for sales coaching generates more opportunities for businesses that manage complex solution sales to make the right sales and win more deals.

Read more

Contact us to learn more