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Loan servicing

Loan servicing includes the processes during the entire tenor of the loan after a loan is disbursed.

Tasks in this phase are:

  • Handling changes of loan terms in a controlled manner
  • Changes to the payment conditions of interest, repayments and fees
  • Lending ledger
  • Interest-handling including bulk changes
  • Capitalization of interest
  • Drawings on the credit lines
  • Extraordinary repayments (including simulation)
  • Currency Lending Products, Interest Renewal of floating interest rates
  • Default, reminder procedures
  • Correspondence
  • Reports and overviews