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Services are returned to normal operation

EVRY has now corrected the fault, and services were functioning as normal again from 23:45 on Friday 6. October.

  

EVRY maintains a high readiness in order to ensure that everything goes to plan, and the company will monitor the situation throughout the night and the whole weekend.

"EVRY strongly regrets the error that has occurred and the inconvenience this has caused to our customers and their users. EVRY will, after the incident, carefully review the causal relationship and consider what measures will be taken to prevent such events from happening again, "says Björn Ivroth, CEO of EVRY.

A fault in a central mainframe computer component caused several customers in Norway and Sweden to be affected by operating problems.

The error resulted in customers in Norway being unable to access online and mobile banking and ATMs. Persons using BankAxept / Visa and credit cards could use these in stores according to current regulations.