In most counties, there are a large number of care departments in hospitals that must communicate with a large number of general practitioners in primary care, and a further large number of individuals in municipal care and healthcare. The contact is necessary in order to prepare for how patients are cared for after hospital admission, and for how a common care plan can be created.
There are many people who need to be in contact with each other and it is not entirely clear who must be contacted in advance. This has caused problems and there have, unfortunately, been examples of patients who have been discharged from hospital without the necessary contact being established and preparation having taken place at other parts of the supply chain.
A modern task management systems has been implemented. The entire process, from care planning to the final signing off, which is a signal for discharge, is now carried out electronically using Prator.
"The system is now a modern task management system with an online interface that saves both time and money," explains Director of Development, Ingvar Sjögren.
Based on the patient's residential address, and the municipality's area sectioning for various personnel categories, Prator creates, using GIS (Geographic Information System), rapid and reliable communication between the persons who are involved in the planning when a patient is discharged. The system complies with the Act relating to discharge-ready patients from 2003.
Prator is good, not just for the council and municipalities, but also for patients. Both personnel within the Uppsala County Council and within the Municipality of Uppsala find Prator easy to use and that the new technology is easy to use. The effect is that staff time is used on the right things.
In addition, patients benefit because patient safety is increased, as both the municipality and county council can contact each other in an easier, faster and safer way, making it possible to meet patients' care needs more quickly.
Since 2004, Uppsala county council has had a well-coordinated supply chain using the IT support Prator from EVRY.
"The system protects the collaboration between the care providers and ensures continued care after discharge from hospital," explains Development Director Ingvar Sjögren.
"A lot of time used to be spent on finding the right person in the municipality in order to start the planning process. In a normal-sized medical ward, you could spend up to three hours per day in finding the right municipal staff and telephone numbers," Ingvar Sjögren remembers.
Long term relationship
Uppsala County Council and EVRY have worked together successful for 30 years.
"We have met strong commitment at EVRY, and hope that continued collaboration will help us to make care even more efficient," concludes Ingvar Sjögren.