In our white papers we share deep insight, expertise and thought leadership on important subjects that we believe will help you gain the right knowledge to make the right decisions. Download the white papers you are interested in and become a little wiser - today!
White paper Conversational banking
This whitepaper provides an overview of the state of conversational concepts and sets out some specific possible uses for dialogue-based self-service via chat and voice. It also seeks to explain why many current implementations currently lack broader user adoption and what banks should focus on when starting their own conversational initiatives.
White paper API Exchange White Paper
Quality data can be very valuable, but only if used right. By sharing your data, you allow others to use them in solutions that can benefit you both. This can reduce costs, increase competitiveness and enhance innovation. .
White paper Flow centered development
Flow centred development is a revolutionary method created to transform business requirements into IT solutions. This method focuses on - and considerably improves - the communication among the people involved in an IT project.
White paper Cognitive computing
This white paper explores cognitive computing, how it can be used in banks to overcome their challenges to stay competitive in the market and some strategic options to implement cognitive computing.
White paper Open banking transformation
Open Banking presents ways for banks to create new revenue sources and generate value for all members of its ecosystem. This paper explores new business models and strategic opportunities.
White paper PSD2 - Strategic opportunities beyond compliance
2018 was a game-changing year for retail banking. As the Revised Payment Service Directive (PSD2) became implemented, the banks’ monopoly on their customer’s account information is disappearing, which will totally change the landscape of payment services. The new EU directive opens the door to any company interested in eating a bank’s lunch.
White paper Small business banking
This white paper elaborates on small businesses' challenges and needs, discuss how they are served by banks and other service providers and explore the opportunities that may be pursued.
White paper Blockchain - Powering the internet of value
What are the opportunities, challenges and key success factors for financial institutions looking to leverage blockchain technology?